FAQ

Frequently Asked Questions

Everything you need to know about Kwindoo's sailing race tracking platform.

General Information

Browse common questions about general information

2 articles

Event Setup & Management

Browse common questions about event setup & management

2 articles

For Participants

Browse common questions about for participants

3 articles

Safety & Communication

Browse common questions about safety & communication

2 articles

Technical Requirements

Browse common questions about technical requirements

3 articles

General Information

Kwindoo is a comprehensive sailing race management system that offers real-time tracking, virtual race course mapping, emergency communication, and post-race analysis. The platform includes performance analytics, live viewing, and race replay features via mobile apps for racers, spectators, and race committee members.

The platform offers three pricing approaches:

  • Club Pass — €48/month for unlimited regattas
  • Kwindoo Flex — €5 per boat daily for occasional events
  • Custom solutions — for larger organizations

Visit our pricing page for detailed information.

Event Setup & Management

Register and activate a subscription, then access the organizer dashboard's "Events" menu and click "Create event." The system provides an intuitive step-by-step wizard to configure all your event details, from basic information to course settings.

Tutorial videos and documentation are available on our Tips & Downloads page.

Courses are created via Race Manager's Course Editor by clicking the map or entering GPS coordinates. Before races, the desktop Course Editor allows adjustments; the Race Committee app enables real-time repositioning during events.

Note: Mark positions can be modified on mobile, but course itinerary changes require desktop access.

For Participants

Download the "Kwindoo Tracking for Racers" app, create an account, and upcoming events appear automatically within 150 nautical miles 24 hours before start.

Activate the app before leaving shore — preferably during the skippers' meeting — and ensure it continues running throughout your entire race.

  • Fully charge your phone before racing and bring a power bank
  • Protect your phone with a waterproof case
  • Avoid force-closing the app to maintain uninterrupted data collection

Detailed multilingual instructions are available on the Tips & Downloads page.

The system transmits data in real-time via mobile networks with automatic local storage during connection gaps and seamless re-uploading when connectivity resumes.

Public tracking displays a standard 2-minute delay. Tracking history is permanently stored for post-race analysis. Spectators can follow via web browser or the Kwindoo Live View app.

Safety & Communication

  • Emergency call function with dedicated hotline
  • GPS position transmission to event admins
  • Real-time fleet monitoring
  • Training session tracking
  • Race-wide messaging systems
  • Self-tracking options shareable via live view links with coaches
  • Logo placement on tracking maps
  • Custom watermarks on tracking views
  • Banner positions on newsfeeds and results pages
  • Promotional videos
  • Social media integration
  • POI markers for sponsor locations
  • Branded post-race analytics

Technical Requirements

  • Smartphone (iOS or Android) with GPS capability
  • Mobile data connection when possible
  • Kwindoo Tracking for Racers app installed
  • Sufficient battery for race duration

Download the app from the Download page.

  • Computer with internet access for event management
  • Optional: smartphone or tablet for on-water mark management
  • Kwindoo Race Committee app installed for on-water management

Any device with a web browser, or the Kwindoo Live View app (iOS/Android). No registration required — just find the event and watch!

Download the app from the Download page.

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